Support & implementation of the VR solution

Implementation is the key to success. We support and actively participate in the implementation from A to Z, ensuring a solid foundation.

On this support page, there are several implementation resources that you can make use of. If you have any questions, you are always welcome to contact us.

Instructional video and educational tasks

Watch this short instructional video to learn how to use the VR solution from SYNCSENSE® to provide patients and citizens with active and passive VR exercise. You are considered proficient with the technology when you have completed the educational tasks (find them HERE).

Data report

Create your own data reports on the use of the VR solution(s) and monitor the implementation. (Follow these instructions)

Replace your VR-film library

Want to replace your VR-film library for the VR solution(s)? shoot us an e-mail.

Implementation guide

Download our latest implementation guide (pdf) HERE. Start by filling out a rollout plan and implementation. Download template (pptx) HERE.

Networkgroup

Join and/or sign to our networkgroup on LinkedIn (SYNCSENSE® Support Community).

Quick start guide

Download our latest quick start guide (pdf) HERE, and support the exercise with our training video.

User manual

Download our latest user manual (pdf) HERE, and support the exercise with our safety warnings and cleaning protocol.

Safety warnings

Download our latest health and safety warnings (pdf) HERE, and support the exercise with our user manual and cleaning protocol.

Cleaning protocol

Download our latest cleaning protocol (pdf) HERE, and support the exercise with our safety warnings and user manual.

FAQ

Find answers to the most common questions in our FAQ section in the user manual. Download our latest user manual (pdf) HERE.

Feedback

If you have new wishes/needs for the VR solution, share it with us here, contact, or in our networkgroup on LinkedIn.

Technical support

If you have technical challenges or questions, contact Steen Petersen by phone: +45 52 74 88 90 or email: steen@syncsense.io.

Poster

Download our poster (word) HERE. It can can be used as an assistance in the implementation process.

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Support & implementation of the VR solution

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